ABOUT FPT VOIP SERVICE

FPT VoIP is operating on IP NGN (Next Generation Network) technology with prefix 73.xxx.xxx and provides a variety of outstanding features for businesses and their customers.

  • FPT VoIP is the first landline telephone service in Vietnam providing multiple supporting services and functions via one connection. FPT VoIP makes a remarkable distinction in phone technology and overcomes the disadvantages of analog voice systems.
  • FPT VoIP is currently providing services to:
    - Enterprise customers and SMBs (Hosted PBX, IP Centrex, SIP Acc, SIP Trunk, DID/DOD…)
    - International partners (VoIP, Voice termination, DID/DOD...)

FPT VoIP meets constantly changing needs of our customers and overcomes existing analog voice systems.

High voice quality, fast connection speed, lower cost, in comparison with traditional phones (PSTN). Fast deployment and short service setup and installation: total from 1 to 5 days.

Simple and convenient management: register phone numbers nationwide, unified prefix planning, tracking and monitoring of call details and simple billing.

Improved system security. Protection from extraneous phone calls wiretapping, eavesdropping and stealing money.

Many premium services, designed to meet the highest businesses’ needs: Hosted PBX, IP Centrex, Call Center, Contact Center, Video Conference.

1800-1900 HOTLINE SERVICES

FPT TELECOM INTERNATIONAL PROVIDES 1800 AND 1900 HOTLINE SERVICES WITH PREFIXES 1800 6XXX AND 1900 636XXX
1800 HOTLINE

1800 hotline service: customers are not charged for the calls.
For customers:

  • Do not pay for the calls;
  • Calls can be made from anywhere across the country and only to 1 single contact number prefix.

For businesses, subscribing to prefix 1800:

  • Encourage customers to call you for product introduction and support;
  • Easy advertise your brand, using only one number across the country;
  • No need to change the existing internal company phone numbers.
1900 HOTLINE

1900 hotline service: customers are charged for the calls.
For customers:

  • Low cost of inbound calls for consultancy and support;
  • Connection to the nearest call center;
  • Calls can be made from anywhere across the country and only to 1 single contact number prefix.

For businesses, subscribing to prefix 1900:

  • Encourage customers to call you for product introduction and support, don’t pay for the incoming calls;
  • Easy advertise your brand, using only one number across the country;
  • No need to change the existing internal company phone numbers;
  • Is a new and legitimate telephone network service for businesses, who need to provide a lot of customer consultancy and customer care services, or entertainment companies, who need to set up their professional hotlines.

MESSAGE SERVICE

SMS BRAND NAME

FPT Telecom International provides SMS Brand Name service for advertising and customer service messages with outstanding functions:

  • Competitive price, compare to other providers, with completely free service installation;
  • Security system, many add-on functions, remote management, message sending by request;
  • User-friendly interface, simplified management and easy operations.

ACTIVE MESSEGE – MO-MT

Two-way interactive messaging, delivering information to customers through service newsletters provided by the CP. Customers send a request with the specified syntax (referred to as MO) to the prefix 8x00, and in response they receive a new message (or more than one) (referred to as MT) according to their request.

ONCALL SERVICE

OnCall is a modern IP-based voice service that provides customers with the high-quality and low-cost calls.

OnCall offers all the functionality required by demanding businesses, wrapped up in an easy-to-use, flexible business phone system.

We provide stable signal base on the massive system.

Businesses simply need to have an IP phone or an analog phone available through an IP gateway, or a softphone to be able to use the full functionality of a professional switchboard without any hardware investment. Transforming your capital expenditure into operational expenditure, OnCall offers the lower set-up cost than any other phone system.

Choose between annual or monthly payment and we will take care of the rest.

We provide you with the set of professional features and tools:

  • Fast and easy IVR setup and editing. IVR is the automatic voice that guides the caller to the right department by inputting numbers via a keyboard.
  • The entire system is used on a single network line.
  • Unlimited Free internal calls within the organization even from different geographical physical locations.
  • Unlimited scalability: scale up or down lines when you need them.
  • Make and receive calls from anywhere using softphones.
  • Unlimited calling capacity: never hear a busy signal.
  • Receive multiple incoming and outgoing calls at the same time.
  • Multiple phone numbers, such as fixed phone numbers with prefixes 1800 6xxx and 1900 636xxx.
  • Connect multiple offices: as if they were the one.
  • Proactively block outbound phone numbers: block any harassing incoming calls.
  • No maintenance costs, no operator needed, large recording area.
  • Business hours rules, play announcement to the caller at non- business hours.
  • Call forwarding.
  • Remote technical support: 24/7/365.
  • Navigation to mobile.
  • Display history calls details.
  • Business management interface: initialize users, proactive inbound / outbound routing, view reports, calling features, SMS support (APIs).
OUR PACKAGES

Starter

  • Less than 10 extensions.
  • Up to 5 simultaneous phone calls.
  • 15 days recording capacity.

Standard

  • From 11 to 30 extensions.
  • Up to 10 simultaneous phone calls.
  • 30 days recording capacity.

Enterprise

  • From 31 to 50 extensions.
  • Up to 30 simultaneous phone calls.
  • 30 days recording capacity.

Stay connected!

For more details, please call: 02873 086 099