The term “Users
” used hereinafter refers to individual customers or organizations when accessing and using the service set forth on the website www.fpt.vn.
We keep the right to change, update, and supplement this policy at any time. The amended version shall come into effect at the time of an update. If Users continue to use the website www.fpt.vn
- Purposes of information collection
Information collection via website www.fpt.vn
helps us to:
- Provide services to Users or delivery according to Users’ requests (if any)
- Instantly update promotions and discount programs…
- Support Users when having complaints, comments in the fastest way.
- Prevent intrusive activities, stealing User’ account or counterfeiting Users.
- Contact and settle with Users in special cases related to FPT’s services.
- Under the regulations of Vietnamese laws: FPT is responsible for providing the personal information of Users, under the request of the government authorities includes: the procuracies, courts, investigate agencies, relating to their violations against the laws. Except this regulation, noone has the right to infringe the personal information of Users.
- Scope of information collection
- The datas of the collection mostly includes without limitation: email, phone, user’s name, password, address, ID number, passport number, nationality, business registration certificate và other information related to the provision of FPT’s services and products. These are the mandatory information which the Users shall provide when registering the services and FPT uses them to confirm the User’s identity on website to ensure Users’ rights.
- Users are responsible for keeping confidential information and storing all activities of service use under registered username, password and email. Furthermore, Users are responsible for informing FPT about the illegal use, misuse, violation of confidentiality, the storage on user’s name and password of the third party in order to have prompt and appropriate solutions.
- Scope of information use
We understand that privacy and security are important to user, for this reason, we commit not to use user’s information if such use does not benefit to the user, we also guarantee that no sale, exchange of user’s confidential information to other third party is allowed. However, under some special cases, we may reasonably share such user’s information if:
- Being approved by the user.
- To protect our company and company’s partners: We only disclose personal information of user after thorough and deliberate consideration that such information will help to protect benefits, properties of our company and related partners. Such information shall be disclosed legally in compliance with Vietnamese laws.
- Being requested by regulatory authorities after our consideration that such request is legitimate in accordance with Vietnamese laws.
- Under some cases where provision of user’s information is necessary, such as promotions sponsored by the third party for example, we will inform user before such user’s information is shared. User is entitled to decide to share such information or participate in programs or not.
- Duration of information storage
FPT will store all personal information provided by Users in our internal system during our service supply to Users, or to the time we complete the purpose of information collection or following a request from Users to remove provided information.
- Information of the entity which collects and manages Personal Identifiable Information
FPT Telecom Joint Stock Company
Floor, FPT Building, Duy Tan Street, Dich Vong Ward, Cau Giay District, Ha Noi, Vietnam
Tel: (84-4) 7300 2222 Fax: (84-4) 7300 8889
- Methods and tools for Users to access and edit personal information.
Users is able to perform aforementioned rights itself by accessing to the website or contacting us via email or contact address available on the website www.fpt.vn
- Commitment to protect Users’ personal information
- To protect Users’s information on the highest level, we truly recommend that Users should limit the auto-signing in to account, notice to your password saving and ensure the signing out of account after using a public computer to sign in to your account on our website. We shall not be liable for personal data leaks due to such reasons thereof.
- We employ a variety of safety measures designed to protect Users’ information from unauthorized access and disclosure. However, we cannot guarantee that Users’ personal information or private communications will always remain private and secure.
- Other connections
- Connection to other websites
In some unexpected cases, the website may provide some links to other websites or resources. Users shall be solely liable for using such links. FPT assumes no obligation to evaluate or authenticate content, accuracy, viewpoint presented on such websites and resources. FPT assumes no obligation with respect to the accuracy, presented content, safety and displaying or hiding such information on websites and resources thereof.
- Connection from other websites
FPT will not give permission to any Internet service providers to “place” or “dip” any parts of a website to another site or use technical measures to change the interface/ default display of the website www.fpt.vn without our prior consent.
- Exemption of liability
- Information presented on the website will not be ensured or assumed any liabilities by FPT for the comfort of product, service chosen by Users.
- FPT refuses to take responsibility or ensure website is error-free, safe, uninterrupted or ensure the accuracy, adequacy and timing of presented information.
- By accessing to this website, Users is deemed to have agreed that FPT, other providers together with their affiliates, employees shall not be liable for direct or indirect injury, loss, lawsuit, damage due to unpredictability or consequence, in whatever forms, in relation to: (1) Usage of information on this website; (2) Connectivity from the website; (3) Member registration, registration for email receipt or participation in frequent customer program held by FPT.